Phoenix, AZ – Contact Center Support
Available Positions
8 jobs for branch # 84595
$60/hr. Experienced Project Manager/IT Business Analyst **(Remote, OHIO)
Cleveland, OH
Base Pay: 60.00 per HOUR
!!HIRING NOW!! Our healthcare client is looking to hire an Experienced Project Manager/IT Business Analyst to join their Remote team! !!APPLY TODAY!! **This Position …
!!HIRING NOW!!
Our healthcare client is looking to hire an Experienced Project Manager/IT Business Analyst to join their Remote team!
!!APPLY TODAY!!
**This Position is FULLY REMOTE**
Position: Project Manager/IT Business Analyst (Ohio, Remote)
Pay: $60/hr.
Shift: M-F 8:00am-5:00pm EST.
Job Description:
- Responsible for all aspects of the delivery on time and on budget.
- Communicate with all necessary teams as applicable to program implementation and management of the projects.
- Create and manage project documents, requirements, and deliverables.
- Work with technology, product and business operations managers throughout the project life cycle to ensure project decisions and details align with overall project roadmap.
- Develop timelines and scope for overall project.
- Serve as the point person for the project team to ensure they have the necessary project details, background, and timelines.
- Define success/failure metrics, risk analysis and communicate and present to stakeholders.
Job Requirements:
- Project management experience is required**
- PMP certification would be beneficial.
- Background in project management, IT project management, implementation methodologies, business process analysis, quality processes, and/or health system implementations.
- Strong organization, analytical, attention to detail, and follow up skills.
- Ability to manage effective meetings.
- A fast learner with an innovative and positive approach.
- Must be able to work on multiple projects concurrently and capable of working with little direct supervision.
- Strong sense of urgency and work ethic.
For Immediate Consideration:
Please email your Updated resume to Katheryn.dugger@remx.com and mention
"R IT" in the email subject line
Remote IT Business Analyst/Project Manager $60/hr
Jacksonville, FL
Base Pay: 60.00 per HOUR
Exciting Opportunity: Healthcare IT Business Analyst/Project Manager (Ohio, Remote) Are you ready to take your IT project management skills to the next level within the …
Exciting Opportunity: Healthcare IT Business Analyst/Project Manager (Ohio, Remote)
Are you ready to take your IT project management skills to the next level within the healthcare industry? Do you thrive in a collaborative, remote work environment where your leadership abilities are valued? Join us as we embark on an innovative journey to develop cutting-edge business applications!
Position: IT Business Analyst/Project Manager
Pay: $60/hour
Location: Fully Remote (Preferably EST Time Zone)
Hours: Mon-Fri (8:00am-5:00pm EST)
Job Duties
- Responsible for all aspects of the delivery on time and on budget.
- Communicate with all necessary teams as applicable to program implementation and management of the projects.
- Create and manage project documents, requirements, and deliverables.
- Work with technology, product and business operations managers throughout the project life cycle to ensure project decisions and details align with overall project roadmap.
- Develop timelines and scope for overall project.
- Serve as the point person for the project team to ensure they have the necessary project details, background, and timelines.
- Define success/failure metrics, risk analysis and communicate and present to stakeholders.
Job Requirements:
Requirements:
- Project management experience is required, a PMP certification would be beneficial.
- Background in project management, IT project management, implementation methodologies, business process analysis, quality processes, and/or health system implementations
- Strong organization, analytical, attention to detail and follow up skills.
- Ability to manage effective meetings; keeping participants on track, the meeting on schedule, and focused and encouraging active participation.
For immediate consideration please email an up-to-date resume to Nicholas.varela@remx.com and mention the (Remote IT Business Analyst/Project Manager Role).
Please apply online and we will review your resume and contact you.
If we have not contacted you after 10 business days, you may contact us at:
(602) 954-2045 or Sas.ccs@remx.com
Field Reimbursement Manager – Seattle WA
SEATTLE, WA
Base Pay: 110000.00 per YEAR
FIELD REIMBURSEMENT MANAGER (Specialty drugs and or Buy & Bill Drugs) SEATTLE WA and surrounding . START mid early MAY 2024 $110K Travel territory position, …
FIELD REIMBURSEMENT MANAGER (Specialty drugs and or Buy & Bill Drugs) SEATTLE WA and surrounding .
START mid early MAY 2024 $110K
Travel territory position, visiting provider offices all around your territory
A MUST : Expert level in Prior Authorizations for Specialty Drugs, Access and Reimbursement , Patient Access to drug therapies. Newly launched specialty drug (already launched). Some kind of field experience.
Live in Greater Seattle area based out of your home , travel to provider offices around your territory
Key Responsibilities:
Provide on-demand education (in-person and virtual) for the doctor's office staff in regard to Reimbursement challenges and support services that are available for these Specialty Drugs and Buy & Bill drugs.
Educate the provider's office team:
- Benefit Investigation / Prior Authorization Process for the specialty drugs.
- Support Center Services (hub)
- Medicare and Commercial coverage
- Educate on the patient communication streams
Provide Reimbursement Support:
- Drug Therapy Case management
- Billing and coding updates
- Appropriate claims submission
- Specialty Pharmacy
- Medical Benefit Interpretation
- Understanding medical necessity
- Claims / Appeal assistance
- Information related to co-pay assistance programs
- Information related to patient assistance programs
Responsible for managing your territory: making outbound calls to set up appointments to targeted offices.
- In person and in virtual meetings and calls: Interface with physician's Office Staff and MA's and Drug Manufacturer Reps to obtain and provide patient and provider specific information.
- Assist in completing backlog casework.
- Monitor program performance for physicians and manufacturer representatives in accordance with expectations.
- Research and compile provider / manufacturer representative specific information for reimbursement database.
- Travel Days are Tues, Wed, Thurs (by car or flight). Arrange your own appointments within your territory. Emphasis is on live in-person office visitations. Usually Tu - Thur with Mondays and Fridays your at home office days
Minimum Requirements
- This is a good role for an FRM looking for stability
- This is a good role for someone focused on Patient Access for drug therapies , someone who has worked their way up in PBM hub services, Specialty Pharmacy PA Coordinator or manager, RN's. Great next step to build on your career.
- I'm looking for candidates with some kind of field/territory experience because that is the whole point of a Field Reimbursement Manager.
- BA degree or RELATED EXPERIENCE (WE LIKE THE EXPERIENCE)
- 2+ years specialty drug related reimbursement experience, reimbursement advocacy
- Medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.
- Insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.
- Medicare and commercial insurance coverage experience.
- Deliver and document benefit investigation outcomes and relay status reports on a regular basis.
- Ability to effectively handle multiple priorities within a changing environment.
- Strong Computer literacy, including MS Teams, PowerPoint, Web Meeting experience
Interviewing immediately for early May 2024 start . Email me directly at gloria.dambrisi@remx.com
$17/hr. REMOTE Medical Customer Service Representative ***Louisville, KY***
Louisville, KY
Base Pay: 17.00 per HOUR
Our HIGHLY SUCCESSFUL fortune 500 medical company is searching for Customer Service Rep’s in Louisville, KY! Apply today and have the opportunity to interview for …
Our HIGHLY SUCCESSFUL fortune 500 medical company is searching for
Customer Service Rep's in Louisville, KY!
Apply today and have the opportunity to interview for a long term, rewarding career ahead of you!
***Remote after training***
Schedule Availability: Monday-Friday 8am-8:00pm M-F EST (Must be able to work an 8-hour shift between hours of operation
(Training hours may differ)
Pay Rate: $17/HR-Weekly Pay!!! Plus, Benefits!!
Job description
- Handle inbound and/or outbound phone calls to/from patients, doctors, and providers.
- Process refills and schedule shipments for patients or providers
- Resolve the callers’ needs, provide accurate information to the caller while following policies and procedures.
Job Requirements:
- Ability to train onsite in Louisville, KY
- Previous Customer Service and Call Center experience required.
- Previous healthcare experience desired but not required.
- Proficient with Microsoft Office.
- Ability to work a flexible work schedule.
- Able to type 35 wpm or greater.
For IMMEDIATE consideration, please email your resume to charise.mcclain@remx.com and mention (KY CSR)
$17/hr. Work From Home- CSR ***Louisville, KY***
Louisville, KY
Base Pay: 17.00 per HOUR
Our HIGHLY SUCCESSFUL fortune 500 medical company is searching for Customer Service Rep’s in Louisville, KY! Apply today and have the opportunity to interview for …
Our HIGHLY SUCCESSFUL fortune 500 medical company is searching for
Customer Service Rep's in Louisville, KY!
Apply today and have the opportunity to interview for a long term, rewarding career ahead of you!
***Work From Home after training***
Schedule Availability: Monday-Friday 8am-8:00pm M-F EST (Must be able to work an 8-hour shift between hours of operation
(Training hours may differ)
Pay Rate: $17/HR-Weekly Pay!!! Plus, Benefits!!
Job description
- Handle inbound and/or outbound phone calls to/from patients, doctors, and providers.
- Process refills and schedule shipments for patients or providers
- Resolve the callers’ needs, provide accurate information to the caller while following policies and procedures.
Job Requirements:
- Ability to train onsite in Louisville, KY
- Previous Customer Service and Call Center preferred but not required.
- Previous healthcare experience desired but not required.
- Proficient with Microsoft Office.
- Ability to work a flexible work schedule.
- Able to type 20 wpm or greater.
For IMMEDIATE consideration, please email your resume to charise.mcclain@remx.com and call after at 480-273-1789 mention (KY CSR)
$16/hr. Remote CSR’s Needed! Must use personal Computer! TX only
Irving, TX
Base Pay: 16.00 per HOUR
Are you a driven individual looking for a REMOTE work from home position? Do you own your own personal laptop or PC? Our Fortune 500 …
Are you a driven individual looking for a REMOTE work from home position?
Do you own your own personal laptop or PC?
Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Call Center Representatives to accompany their team!
*Must use your own personal laptop or PC! (No Tablets or Mobile Phones Accepted)*
Equipment will NOT be provided.
APPLY TODAY!!!
Position: Medical Call Center Representative
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: Must be able to accept any 8-hour shift assigned between the hours of operation 7am-8pm CST. M-F
Type of role: Temp (contract position)
Equipment: Associates must provide own personal laptop or pc. No tablets or phones.
Job Details:
- Perform both inbound and outbound calls servicing patients depending on department.
- Verify and input critical patient demographic data and info.
- Provide positive and friendly customer service, no collections or sales involved!
Job Requirements:
Job Requirements:
- Minimum of 1 year of recent call center experience required.
- Ability to work from home, in a quiet setting, using high speed internet.
- Fully remote, however candidates Must live in TX.
- Must provide personal computer and have the ability to hardwire directly to the internet.
- Positive and friendly personality with exceptional attendance.
- Great communication skills and the ability to work in a team-focused environment.
The following technical requirements must be met to work from home:
- Your own personal Windows PC or Laptop (No tablets or mobile phones permitted, no exceptions) Equipment will NOT be provided.
- Have a web cam for use interacting with your manager. Not for use with customers. Webcam on laptop is acceptable.
- Minimum RAM requirements: 8GB of RAM or greater.
- Once hired install and use the required Company software including a Company provided anti-virus software.
- Can not use hot spot or wireless internet.
For immediate consideration please email an up-to-date resume to aisha.braddix@remx.com and mention the (TX REMOTE CSR POSITION).
Please apply online and we will review your resume and contact you.
If we have not contacted you after 10 business days, you may contact us at:
(602) 954-2045 or Sas.ccs@remx.com
$16/hr. Must Use Personal Computer Remote CSR’s Needed! GA only
Columbus, GA
Base Pay: 16.00 per HOUR
Are you a driven individual looking for a REMOTE work from home position? Do you own your own personal laptop or PC? Our Fortune 500 …
Are you a driven individual looking for a REMOTE work from home position?
Do you own your own personal laptop or PC?
Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Call Center Representatives to accompany their team!
*Must use your own personal laptop or PC! (No Tablets or Mobile Phones Accepted)*
Important: Equipment will NOT be provided.
APPLY TODAY!!!
Position: Medical Call Center Representative
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: Must be able to accept any 8-hour shift assigned between the hours of operation 7am-8pm CST. M-F
Type of role: Temp (contract position)
Equipment: Associates must provide own personal laptop or pc. No tablets or phones.
Job Details:
- Perform both inbound and outbound calls servicing patients depending on department.
- Verify and input critical patient demographic data and info.
- Provide positive and friendly customer service, no collections or sales involved!
Job Requirements:
Job Requirements:
- Minimum of 1 year of recent call center experience required.
- Ability to work from home, in a quiet setting, using high speed internet.
- Fully remote, however candidates Must live in GA.
- Must provide personal computer and have the ability to hardwire directly to the internet.
- Positive and friendly personality with exceptional attendance.
- Great communication skills and the ability to work in a team-focused environment.
The following technical requirements must be met to work from home:
- Your own personal Windows PC or Laptop (No tablets or mobile phones permitted, no exceptions) Equipment will NOT be provided.
- Have a web cam for use interacting with your manager. Not for use with customers. Webcam on laptop is acceptable.
- Minimum RAM requirements: 8GB of RAM or greater.
- Once hired install and use the required Company software including a Company provided anti-virus software.
- Can not use hot spot or wireless internet.
For immediate consideration please email an up-to-date resume to aisha.braddix@remx.com and mention the (GA REMOTE CSR POSITION).
Please apply online and we will review your resume and contact you.
If we have not contacted you after 10 business days, you may contact us at:
(602) 954-2045 or Sas.ccs@remx.com
FRM Field Reimbursement Manager – Austin, TX
Austin, TX
Base Pay: 105000.00 - 110000.00
FIELD REIMBURSEMENT MANAGER (Specialty drugs and or Buy & Bill Drugs) AUSTIN TX AND SAN ANTONIO TX and cities West. START mid MAY 2024 $105K …
FIELD REIMBURSEMENT MANAGER (Specialty drugs and or Buy & Bill Drugs) AUSTIN TX AND SAN ANTONIO TX and cities West.
START mid MAY 2024 $105K to 110K
Travel territory position, visiting provider offices all around your territory
A MUST : Expert level in Prior Authorizations for Specialty Drugs, Access and Reimbursement , Patient Access to drug therapies. Newly launched specialty drug (already launched). Some kind of field experience.
Live in Austin or San Antonio TX areas based out of your home , travel to provider offices around your territory . territory includes cities West
Key Responsibilities:
Provide on-demand education (in-person and virtual) for the doctor's office staff in regard to Reimbursement challenges and support services that are available for these Specialty Drugs and Buy & Bill drugs.
Educate the provider's office team:
- Benefit Investigation / Prior Authorization Process for the specialty drugs.
- Support Center Services (hub)
- Medicare and Commercial coverage
- Educate on the patient communication streams
Provide Reimbursement Support:
- Drug Therapy Case management
- Billing and coding updates
- Appropriate claims submission
- Specialty Pharmacy
- Medical Benefit Interpretation
- Understanding medical necessity
- Claims / Appeal assistance
- Information related to co-pay assistance programs
- Information related to patient assistance programs
Responsible for managing your territory: making outbound calls to set up appointments to targeted offices.
- In person and in virtual meetings and calls: Interface with physician's Office Staff and MA's and Drug Manufacturer Reps to obtain and provide patient and provider specific information.
- Assist in completing backlog casework.
- Monitor program performance for physicians and manufacturer representatives in accordance with expectations.
- Research and compile provider / manufacturer representative specific information for reimbursement database.
- Travel Days are Tues, Wed, Thurs (by car or flight). Arrange your own appointments within your territory. Emphasis is on live in-person office visitations. Usually Tu - Thur with Mondays and Fridays your at home office days
Minimum Requirements
- This is a good role for an FRM looking for stability
- This is a good role for someone focused on Patient Access for drug therapies , someone who has worked their way up in PBM hub services, Specialty Pharmacy PA Coordinator or manager, RN's. Great next step to build on your career.
- I'm looking for candidates with some kind of field/territory experience because that is the whole point of a Field Reimbursement Manager.
- BA degree or RELATED EXPERIENCE (WE LIKE THE EXPERIENCE)
- 2+ years specialty drug related reimbursement experience, reimbursement advocacy
- Medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.
- Insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.
- Medicare and commercial insurance coverage experience.
- Deliver and document benefit investigation outcomes and relay status reports on a regular basis.
- Ability to effectively handle multiple priorities within a changing environment.
- Strong Computer literacy, including MS Teams, PowerPoint, Web Meeting experience
Interviewing immediately for mid May 2024 start . Gloria