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RemX is seeking a Dispatcher for a large Logistics company in Jessup MD. The dispatcher is responsible for fielding incoming calls from drivers and customer service; gathering and recording delivery time information and delivery status on selected accounts. Assists with other functions required of the Transportation Department.
Pay rate: $20.00-22.00 per hour
Contract: 4 months
Work Location: Onsite
Address: Jessup, MD 20794
Shift 2 pm - Finish M- F - a Saturday maybe involved but not often.
Gathers and records delivery time information from route drivers.
Communicates with management and customer service on route driver locations as requested, deliveries that will not be made within delivery windows, and truck breakdowns.
Reviews delivery logs daily for accuracy making corrections as needed.
Works with purchasing department on all product pick-ups, and assigning drivers to complete pick-ups and return product and paperwork to receiving.
Reassigns drivers to delivery routes when another driver calls out.
Makes and communicates minor delivery route adjustments as needed.
Addresses customer issues and directs calls to customer service as needed. Makes adjustments that will cause substantial disruption in a route or meeting delivery time windows.
Knowledge of Baltimore/DC area
3-5 Years experience