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Travel Specialist

Alpharetta, GA

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Description

The Travel Team is growing!

We are interviewing soon and would love to speak with people who are passionate about providing quality customer service and assisting customers with booking travel reservations. This is a Direct Hire Opportunity with a great company and benefits!
40 hours of work a week
$17.50 an hour
Multiple shifts available!

Inbound call center environment
Calls are from customers looking to book travel either using their rewards that have been accumulated, or purchasing travel using their payment card.
You will also provide assistance to customers who have booked, but need help with cancelling, or making changes.
Helping customers navigate what they can do and where they can go with their reward points
Assisting customers experiencing issues with points redemption, etc.
Our training will teach you about places in the world that you didn’t know existed!
Opportunities for growth within the organization

Who We Are Looking For:
High School Diploma or GED required
3 years of call center or customer service experience is required
1 year of travel booking experience An articulate demeanor and friendly personality are necessary
Interest in travel and/or world history are appreciated, but not required.
Candidates with travel experience are a plus!

Job Requirements

  • Education Verification – Such as High School Diploma or GED or transcripts.
  • Employment Verification – Such as paystubs, W2’s or tax transcripts for either your 3 most recent employers or covering previous 7 years of work history
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