We've asked 29,000 workers what matters most to them. Join our webinar on April 13th to find out what they said! Click here to read more.


Questions? 1-888-481-3375

Call Center Representative

Knoxville, TN

Apply Now


RemX is hiring a Call Center Representative in Knoxville, TN. Responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages. 

Onsite position

Location: Knoxville, TN

Pay rate: $17 per hour

Schedule: Monday-Friday 8:00 am – 5:00 pm

Employment Type: TTH


  • Utilizing software to generate a payment and applying that payment via Carrier website, automated phone system, or through phone conversations with Carrier Customer Service.
  • Interface with a CRM-based software UI to update payment status
  • Escalate issues to team leads
  • Make payments via web portal
  • Make payments via automated payment processing phone system
  • Make payments via conversation with Customer Service Reps at Carriers
  • Keep track of workload and progress each day

Job Requirements


  • Required: 1 year of call center experience
  • Experience with payment processing or collections
  • Background in finance or mortgages is a plus
  • Have a positive, empathetic, and professional attitude
Apply Now Applicant Privacy Policy