Job Posting

An AMAZING opportunity for a Customer Service Representative for a great company located in Costa Mesa. Stable, excellent pay and benefits! Contract to hire position. Offering $20-24/hr. DOE. 100% onsite. This position will start ASAP!

Job Duties:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Job Requirements:

• High school diploma, general education degree, or equivalent.
• 1-2 years’ experience in customer service role 
• Computer skills very important
• Strong interpersonal skills with proven supervisory abilities
• Effective problem solving, oral and written communication skills
• Ability to exercise sound judgment and make effective decisions
• Ability to prioritize, handle multiple tasks and work under pressure in a team environment
• A self-starter who does not require close supervision