Do you have experience with scheduling and dispatching work orders?
Are you looking or a new opportunity with an amazing company that offers competitive pay and benefits?
Then this is the position for you!!!!
Our client is looking for a Work Order Coordinator to join their team.
**This position is ON SITE in Tempe, AZ**
$20-$25/hr
Start Date: 5/30
Summary:
- Dispatch and coordinate client service work requests to repair and maintain equipment with our national network of sub-contractors and self-performing district offices.
- Follow-up on current customer jobs to make sure they are completed to the customer’s satisfaction.
- Handle all escalated calls and research the problem to determine what issues may be affecting the customer.
- Manage service level expectations which include the technician’s arrival & departure times, job quoting and providing timely updates.
- Work with the Accounting Department on any billing issues and ensure that customers are invoiced in a timely manner.
- Work cross functionally with other teams and departments.
Qualifications and Requirement:
- Customer service and dispatch experience.
- Work Order Processing experience a MUST!
- Knowledge of MS Office: Outlook and Excel.
- Ability to analyze data
- Ability to work overtime when necessary.
- Excellent verbal and written communication skills.
- Detail-oriented --quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
- Multi-task in a high energy standard office environment.
- National facilities maintenance experience is a plus
Want to know more?
To be considered please apply online and email your resume to sheryl.mcdonald@remx.com and reference Job: Work Order Processor
If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or email Sas.ccs@remx.com