Job Posting

ONSITE $18.50 - AZ residents only! Banking Representative

Located in North Scottsdale – ONSITE (101 and Raintree)

• Excellent customer service (chat, email, and phone).
• Schedule bookings for air, car, and hotels.
• Take inbound calls to cancel or change bookings.
• Assist customers with placing orders for gift cards, merchandise, and Apple products
• Troubleshoot issues for existing orders not delivered, arrived damaged, etc.
• Monitor issues through completion
• Assist customers with self-booking online
• Provide assistance to customers for general banking and rewards inquiries
• Report issues, complaints, site production issues, made by customers.
• Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
• Service existing travel bookings and requests to cancel or change bookings
• Aid customers for general banking and rewards inquiries

Training Schedule: 8-4:30am (Monday – Friday)

Shifts start between 7am - 12:30pm.   Must work Saturday OR Sunday

For immediate consideration email your resume directly to

Summer.Geokjian@remx.com

• Customer service experience
• High school diploma or GED

• Must be detail oriented
• Strong communication skills
• Positive attitude and strong work ethic
• Intermediate Microsoft Word and Excel skills
• Ability to adhere to procedural guidelines
• Strong communication, critical thinking, and organizational skills
• Tact, courtesy and social sensitivity