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$20-25 Project Coordinator (Luxury Product)

Delray Beach, FL

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Description

Reputable High-end organization in Delray Beach is seeking for a High-end Customer Project Coordinator to be art of their team of professionals providing top Customer Service to their clients. 

Schedule Monday-Friday 8:00AM-5:00PM.

The Customer Project Coordinator provides excellent support to the customers as they take their journey through their window and door replacement. 

The primary area of focus for this role is to be the primary contact for customer’s projects. Duties including (but not limited to) gathering, preparing, and reviewing the customer’s project pertinent documentation leading to installation, coordinating job walkthroughs, service(s), and final inspections.

The Project Coordinator communicates directly with customers and coordinates the with internal staff to ensure that all aspects of the project are assigned and covered. Additional responsibilities include ordering parts, collaborating with the Project Manager to solve customer issues, collecting payments, and helping other teams and coworkers as needed.

The Project Coordinator continually strives to ensure that customers receive the best possible experience across every homeowner touchpoint. The Project Coordinator is an enthusiastic go-getter with a can-do attitude that is passionate about giving a great customer experience.

 Main Responsibilities include:

  • Customer scheduling from installation through the post-installation walk through and final inspection.
  • Complete inbound and outbound calls with energy and enthusiasm. Communicate with customers via phone, email, text and webchat.
  • Be the professional face to showroom visitors and assist them with showing and explaining our products and services.
  • Complete all aspects of job processing, including scanning and/or attaching customer-related paperwork, communicating with project managers and assisting them with daily tasks, and collecting payments from customers.
  • Must have experience utilizing QuickBooks

Job Requirements

 Qualifications:

  • A self-starter who seeks new ways to do things, has an eye for problem-solving and requires minimal supervision
  • Responsible for managing the voice of all brands by functioning as a liaison between our brands and consumers.
  • A positive and dependable teammate who possesses initiative and attention to detail
  • Proficient with Microsoft Office: Outlook, Excel, Word, PowerPoint, Teams
  • Must have experience utilizing QuickBooks

MUST BE IMMEDIATELY AVAILABLE FOR INTERVIEW

We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

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