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For immediate consideration please send resume to viviana.meza@remx.com (title: Jr Account Mgr Tempe AZ)
They do all the required preventative maintenance and service for fire systems, extinguishers, sprinkler systems, back flow, etc. for companies with many locations. Like large Manufacturing facilities. Inspection and Service Solutions.
Location: Tempe, AZ 85281
Schedule:
Compensation: $65-75k + Benefits
Job Summary:
This position will provide face to face communication with our clients ensuring their work orders are managed
Essential Duties and Responsibilities:
• Ensure client requests are being received and facilitated.
• Document the progress I n addition to proving quality control for NCSR updates.
• Ensure completion of client work orders.
• Prepare and submit proposals on client portals ensuring pricing consistency and client pricing.
• Resolve conflict issues between vendor and/or client
• Manage customer NTE limits.
• Manage customer accounts receivable in accordance with client net terms.
• Delegate tasks to customer service reps.
• Years of Experience 3-5 years client/account management within Facilities / Safety industry
• Education Associates degree or equivalent
• Technical Skills Foundational Fire Life Safety trade knowledge
• Microsoft Office Suite
• Strong verbal and written communication skills
• Conflict resolution
• Relationship building (Internal and External Relationship building)