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We are currently seeking a new Patient Access Specialist for to assist our client in their call center, assisting patients schedule their doctors appointments.
Pay is $15.00/hr. with $2.00 increase after probationary period
This is an entry level position, training is provided
WHAT YOU WILL DO
Manages appointments for multiple providers and services at multiple FHC locations.
Answers, screens, and processes medical service requests.
Responds to patient requests for an appointment via patient portal or the United Community platform. Confers with on-site personnel to work same-day patients into today’s schedule.
Collects minimal patient demographic information and enters into the Practice Management System
Refers patients to the FHC nursing team for triage and medical services.
Responds to crisis/red flag calls and refers them to the appropriate personnel.
Utilizes the PMS to schedule appointments, take messages for provider visits and services, and communicate the required information to the appropriate personnel.
Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses the appropriate interpretative services.
Documents as appropriate on the medical record, forms, and/or computer the required documentation related to interpretative services.
WHAT YOU HAVE
GED or HSD is required
Must be available from 8am to 4:30pm (Closed most Holidays)
Must be able to work on site
Must be friendly and trustworthy
If interested in this position, please email your resume directly to:
Mention the position Medical Receptionist
Please apply online and we will review your resume and contact you. If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or email Sas.firstname.lastname@example.org.