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Customer Service Rep(Travel agent) 2nd shift

Alpharetta, GA

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We are interviewing soon and would love to speak with people who are passionate about providing quality customer service and assisting customers. This is a long term, DIRECT HIRE position with growth potential and benefits. This is an opportunity to help people plan the trip of a lifetime for customers. The Call Center Representative is a long term opportunity with benefits and growth potential.

Start: 06/12

2nd and 3rd shifts available . This position requires you to work onsite in Alpharetta, GA (must live within 25 miles)

Training is six weeks from 10am-6:30pm

Pay: $17.50/$18.50 for Bilingual

The Position:

  • Inbound call center environment
  • Calls are from customers looking to book travel either using their rewards that have been accumulated, or purchasing travel using their payment card. You will also provide assistance to customers who have booked, but need help with cancelling, or making changes.
  • Helping customers navigate what they can do and where they can go with their reward points
  • Assisting customers experiencing issues with points redemption, etc.
  • 40 hours of work a week
  • Our training will teach you about places in the world that you didn’t know existed!
  • Opportunities for growth within the organization

Who We Are Looking For:

  • High School Diploma or GED required
  • 1 years of call center or customer service experience is required
  • 1 year of travel experience (hotel reservations, etc.)
  • An articulate demeanor and friendly personality are necessary


Testing required: Basic computer skills & Typing test

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