Job Posting

CUSTOMER SERVICE REP

TYPE: Monday – Friday 8:00 AM – 5:00 PM with OT and one Saturday a month from 8-12noon; open ended contract; onsite

PAY:  up to $17 per hour

WHY THIS COMPANY: Our client is a leading manufacturer of home building products.  They have a commitment to community service and believe in promoting the growth of their employees.

YOUR DUTIES WILL INCLUDE CUSTOMER SERVICE REP:

• Assist with price quoting, product selection and issue resolution
• Primary point of contact for customers
• Act as the liaison between manufacturing, logistics and sales
• Order entry for major customer
• Advise customer on order delivery
• Advise customers on warranty and product matters
• Maintain product knowledge in order to be able to answer customer questions

YOU ARE QUALIFIED CUSTOMER SERVICE REP:

• High School Diploma or equivalent required
• Must have minimum 3 years of customer service experience in any industry; manufacturing or distribution experience a plus
• Must have intermediate computer skills including Microsoft Office
• Must be able to multi-task
• Must have good customer service skills