Job Opening: CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Louisville, KY

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Description

RemX is seeking experienced Re-Enrollment Advocate for our client.

  • Titles: Customer Service Representative
  • Location: Onsite | Louisville, KY 40219 |  After training, will be WAH (this may be once the supervisor determines they are proficient to work from home)
  • Pay: $17.00 an hour
  • Scheduling:  8am-430pm onsite (they should be flexible with schedule)
  • Start date: 9/16

RESPONSIBILITIES:

  • Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.

  • Provide appropriate customer service and an effortless experience to the caller.

  • Process refills and schedule shipments for patients or providers.

  • Ability to work a flexible work schedule.

  • Follow Cover My Meds policies and procedures.

REQUIREMENTS:

  • Previous call center experience preferred
  • Previous healthcare experience desired
  • Strong problem-solving skills
  • Proficient with Microsoft Office
  • Board of Pharmacy Tech License required (pharmacy tech certification, costs the associate about $26 prior to starting

Please submit your resume to darilys.gutierrez@remx.com with the subject “KYC” for immediate review.
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