Job Opening: Customer Relations Specialist II
Description
LOCATIONS: Austell, GA – This is not a remote opportunity
Pay: +$25/hr. (Depending on Industry Experience)
Start: ASAP
Schedule: Monday – Friday fluctuating between 7:30 AM – 6:00 PM
Training Length: No Time off during Training.
We are searching for a Client Oriented individual with experience in the H and previous experience building and growing client relationships. The ideal candidate has a “People First” mindset and is willing to go above and beyond.
Title: Customer Relations Specialist II
Responsibilities:
Frontline customer engagement, managing customer needs with fast-paced day to day
Ability to be innovative and creative in enhancing market position
Walking client through inventory while identifying ideal product and service
Strong listening and solution seeking skills
Creating Value
Maintaining industry knowledge to better match client needs and request
Interacting with Logistics, Sales, and Accounting Department
Effectively processing incoming orders to ensure successful delivery
Managing client expectation and de-escalating complaints
Able to meet deadlines while managing workload
Performs other duties as assigned.
Requirements:
Go above and beyond mindset
College Degree Preferred
+2 Years of Customer Service Experience preferably in plumbing, HVAC, Construction refrigeration, logistics or piping
Previous Order Entry and Distribution ERP experience
Spirit to collaborate and innovate. We operate as a team!
Logical though processing and ability to solution seek in a fast paced environment
Bilingual Spanish/English is a PLUS
Ability to support company growth within the marketplace
After reading Job Post you may e-mail your updated resume with relevant experience to: