Job Opening: Customer Service Representative- $18.50/hr

• Title: Rewards Customer Service Rep
• Employment Type: Contract with potential to go perm (End Date 2/28/25)
• Location: Onsite in Alpharetta, GA 30005 (Must live within 30 miles)
• Salary: $18.50 an hour
• Start Date: 11/6/24 (Wednesday)
• Schedule: Various schedules available once onboarding is completed, all schedules work 1 weekend day and have the other off.
• Training: 6 Weeks | M – F 8:00 AM – 6:00 PM – 40 hour shift between those hours

Responsibilities:

• Assist customers with navigating the customer website/portal, viewing and using their reward points
• Assist customers experiencing issues with points redemption, etc.
• Inbound calls from customers looking to for assistance with general account information and tasks
• Assist customers with changes and cancelling reservations

Requirements:

• High School Diploma or GED REQUIRED
• 1+ year of experience in call center REQUIRED
• Bilingual Spanish/English is highly preferred
• An articulate demeanor and friendly personality are necessary

For immediate consideration, please email your most updated resume to Justice.Strickland@remx.com with the subject as “Member Service Representative”.