Job Opening: Customer Service Representative
Description
- Title: Rewards Customer Service Rep
- Employment Type: Contract with potential to go perm (End Date 2/28/25)
- Location: Onsite in Alpharetta, GA 30005 (Must live within 30 miles)
- Salary: $18.50 an hour
- Start Date: 11/6/24 (Wednesday)
- Schedule: Various schedules available once onboarding is completed, all schedules work 1 weekend day and have the other off.
- Training: 6 Weeks | M – F 8:00 AM – 6:00 PM – 40 hour shift between those hours
Responsibilities:
- Assist customers with navigating the customer website/portal, viewing and using their reward points
- Assist customers experiencing issues with points redemption, etc.
- Inbound calls from customers looking to for assistance with general account information and tasks
- Assist customers with changes and cancelling reservations
Requirements:
- High School Diploma or GED REQUIRED
- 1+ year of experience in call center REQUIRED
- Bilingual Spanish/English is highly preferred
- An articulate demeanor and friendly personality are necessary
For immediate consideration, please email your most updated resume to Justice.Strickland@remx.com with the subject as “Member Service Representative”.