Job Opening: Front desk- Medical

We are hiring a skilled and experienced front desk receptionist for our Knoxville Dermatology specialty practice $15 an hour

Monday-Friday 8am-5pm No weekends or late nights

You must have medical receptionist experience & ability to assist patients in a high-volume clinic with grace & poise.

Start date ASAP

Essential Duties and Responsibilities:

• Provide exceptional service during every patient encounter (in person or via phone)
• Display a professional & positive attitude, greet patients promptly with a smile, and thank them when they leave
• Ask and conduct covid pre-screening procedures upon patient check in
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Manage a multi-line phone system
• Type quickly and accurately
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule.
• Insurance authorizations/ verifications
• Manage patient flow
• Collection of co-pays
• Surgery scheduling & procedures