Job Opening: Service Manager
Description
RemX has an immediate opportunity for an Service Manger to join the team of a leading door specialist located in Ashville, NC.
Responsibilities for the Service Manager:
Salary: 65K plus bonus potential
- Provide outstanding customer service to customers through multiple channels: phone, text, email and in person
- Create quotes and estimates
- Create service tickets
- Quality assurance of all orders
- Coordinate with the sales team on quotes
- Prepare invoices for open orders
- Source and cost materials
- Manage the status of open orders
- Assist with collections activities on past due accounts
- Create and update the service schedule
- Assist with unloading trucks
- Inventory checks: monthly and yearly
- Site safety audits
- Visit potential clients in office or onsite (vehicle provided)
Qualifications for the Service Manager
- Excellent verbal and written communication skills
- Self-directed
- Organized with the ability to meet deadlines in a fast-paced environment
- Computer literate: Word, Excel, Outlook
- High school education
- Estimating and quoting experience is a plus
- At least one year of experience working in a warehouse setting
- Experience working in the door industry highly preferred