Job Opening: Customer Service Representative

RemX Staffing is seeking Onsite Customer Service Representatives!!

• Title: Rewards Customer Service Rep
• Employment Type: Permanent
• Location: Onsite in Alpharetta,  GA 30005 (Must live within 25 miles)
• Salary:  English – $20.00 an hour |  Bilingual Spanish/English $21.00 an hour (AFTER TRAINING)
• Schedule: Various schedules available 

• Summary:

This position is for a Customer Service Representative related to either travel or non-travel rewards programs.  Both will handle general and account questions for their programs, non-travel will also assist with order placements, shipping and return questions, while travel will help convert points to travel rewards like airline tickets, hotel stays, or car rentals.

• Responsibilities:
• Assist customers with navigating the customer website/portal, viewing and using their reward points
• Assist customers experiencing issues with points redemption, etc.
• Inbound calls from customers looking to for assistance with general account information and tasks
• Assist customers with changes and cancelling reservations

• Requirements:
• High School Diploma or GED REQUIRED
• 1+ year of experience in call center REQUIRED
• An articulate demeanor and friendly personality are necessary

For consideration please email your resume to Janice.Akins@RemX.com