Job Opening: Bilingual Customer Service Rep

For immediate consideration, please email your resume to Justice.Strickland@remx.com with the subject as “Bilingual CSR”

Customer Service Representative – Onsite in Plantation, FL (We will need proof of completed education – GED, high school, or higher can be accepted)

Pay:

• $18.00/hour if bilingual (English/Spanish)

Schedule:

• Must be flexible to work 10:00 AM – 7:00 PM
• Includes one weekend day

Location:

• Onsite in Plantation, FL FULLY ONSITE MUST COMMUTE TO OFFICE

Start: 10/27

Job Overview: We are seeking a dedicated Customer Service Representative to join our team in Plantation, FL. This role is ideal for individuals who are passionate about helping others and thrive in a fast-paced, inbound call center environment.

Key Responsibilities:

• Handle inbound calls only
• Respond to and resolve consumer inquiries and issues
• Educate customers on the status of previously submitted per-authorizations or per-determination requests
• Meet performance goals in areas such as:
• • Efficiency
  • Call quality
  • Customer satisfaction
  • First call resolution
  • Attendance

Qualifications:

• Minimum 6 months of customer service experience with the same employer
• High School Diploma required
• Strong attention to detail and goal-oriented mindset