Job Opening: Bilingual Referral Specialist Hybrid

Join a Reputable Non-Profit and Make a Difference in the Community!

Hybrid | Full-Time | Temp-to-Hire
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay: $16.50/hour

We are partnering with a respected non-profit organization that is seeking compassionate, community-focused candidates for an administrative support role. This is an excellent opportunity for someone who enjoys helping others and is passionate about connecting individuals with essential resources.

Position Overview

The selected candidate will provide information and referrals to individuals seeking public and private community resources. You will help determine the most appropriate services for each individual and conduct follow-up on all referrals made.

This role requires bilingual fluency in English and Spanish.

Key Responsibilities

• Provide information and guidance on community resources

• Refer individuals to appropriate services based on expressed needs

• Conduct follow-up on all referrals to ensure support and resolution

• Perform general administrative duties

• Maintain accurate records and documentation

Required Qualifications

• Bilingual English/Spanish – REQUIRED

• Bachelor’s Degree OR

  • Associate’s Degree + 2 years of social work experience OR

  • Bachelor’s Degree + 3+ years of social work experience

• Strong verbal and written communication skills

• Ability to multitask, prioritize, and work independently and as part of a team

• Proficiency in Microsoft Office

• Professional, organized, and customer-focused

Key Competencies

• Excellent communication and listening skills

• Professional phone etiquette

• Strong organization and attention to detail

• Ability to manage multiple tasks in a fast-paced environment

What We Offer

• Full medical, dental, and vision benefits

• Free online career-focused courses while working with us

• Temp-to-hire opportunity with long-term potential