Job Opening: Customer Service Support

LOCATIONS: Onsite Freemont Michigan (49413)

Pay: $16 per hour

Start: May 2026

Temp to Hire

Schedule: Monday – Friday 8:45am – 5:30pm

Title: Customer Service Support

Our client is seeking an intake call center agent to assist our insurance clients and prospects with general support questions. This role requires strong customer service skills and ability to listen and resolve.

Key Responsibilities

Take inbound calls from agents

Respond promptly and thoroughly to customer inquiries and complaints

Document all customer interactions with detailed notes, including actions taken

Communicate and coordinate effectively with other departments next steps

Thoroughly listen to customer request and provide white glove service

Qualifications

Previous inbound call center experience (Preferred)

Insurance industry experience (PLUS)

Previous Customer Service Experience (Required)

Strong organizational skills and attention to detail in a fast-paced environment

Proficiency with Microsoft Office applications

Excellent problem-solving and troubleshooting abilities

Able to work onsite in our Freemont Michigan office

Aligned in experience resumes can be sent to:

Kehinde.Sosina@remx.com