Job Opening: Call Center Customer Service

 seeking full time Customer Service Payment Processor's for a client in Knoxville, TN.

This is a long term contract opportunity and 100% onsite.

In this role you will be responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.

Monday to Friday, 8am to 5pm

$18/hr

Key Responsibilities:

• Maintain a positive, empathetic, and professional attitude toward potential customers at all times.
• Reach out to potential customers through various channels.
• Knowledgeable in our products and services.
• Ensure daily performance goals are met.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the outbound sales process.
• Ensure customer satisfaction and provide professional support.