Job Opening: Remote Patient Assistance Representative
Description
Pay: $16.00/Hour
Location: Work From Home
Schedule: Monday – Friday, 8:00 AM – 9:00 PM EST (Must be available to work any assigned 8-hour shift within operating hours)
Equipment: Company-provided equipment shipped directly to your home
Start Date: TBD
IMPORTANT NOTICE:
RemX will never ask for any form of payment before or during the hiring process. If you have been asked for payment of any kind, please notify us immediately. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
Join a Fortune 500 Pharmaceutical Company From Home!
Are you passionate about helping others and delivering exceptional customer service? Our Fortune 500 pharmaceutical client is seeking motivated and customer-focused Healthcare Customer Service Representatives to join their growing remote team.
If you thrive in a fast-paced environment and enjoy assisting customers, this could be the opportunity you’ve been looking for.
Apply Today!
Responsibilities
- Deliver outstanding customer service and patient support
- Verify patient information accurately
- Answer inbound calls and make outbound calls as needed
- Assist patients with questions regarding prescription benefits
- Gather and review patient billing and medical information
- Operate in compliance with Federal Health Care Program guidelines
- Maintain accurate documentation and data entry records
REQUIRED QUALIFICATIONS:
- Minimum 1 year of recent call center experience (NO EXCEPTIONS)
- High School Diploma or equivalent
- Strong attention to detail and accuracy
- Ability to meet all required company KPIs
- Basic technical troubleshooting skills
- Private, quiet, distraction-free workspace
- Ability to work scheduled shifts without interruptions
- High-speed wired internet connection required (mobile hotspots are not accepted)
What We Offer
- Work from the comfort of your home
- Company-provided equipment
- Opportunity to work with a Fortune 500 pharmaceutical organization Supportive team environment
- Weekly Pay
Ready to start your next remote career opportunity? Apply today!
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
- High attention to detail and accuracy in data entry
- Private, quiet, and distraction-free workspace
- Must be able to log in and work full scheduled shifts without interruptions
- Basic technical troubleshooting skills for common remote work issues
- High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
- Adhere to all company required KPI's
- HS Diploma/Equivalent
- 1 Year of customer service experience