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Fleet Customer Service Representative

Charlotte, NC

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Description

TYPE: Contract to hire; Friday through Monday 10:00 AM to 7:00 PM (32 hours per week) 

WHY THIS COMPANY:  Our client is family focused and values safety, customer service, and integrity.  They offer fun perks and company paid training for internal employees. 

YOUR DUTIES WILL INCLUDE:

  • Maintain relationship with assigned truck drivers
  • Assist drivers in meeting customer service expectations
  • Track drivers using GPS technology
  • Report on safety measures for drivers
  • Resolve issues with customer service
  • Detect unsafe activities and address using appropriate course of action
  • Schedule training for drivers and follow up to ensure completion
  • Handle routine pay questions
  • Other duties as assigned by management

Job Requirements

HOW YOU ARE QUALIFIED:

  • High School Diploma or equivalent required
  • Strong communication skills
  • Ability to accurately and efficiently enter data
  • Time management and prioritization skills

WHY RemX: Founded in 2002, RemX Specialty Staffing is a perfect combination of a boutique agency, meeting your specific needs nimbly and with customized solutions, and an industry powerhouse that has the weight of a top 10 industry leader behind it.  Part of the EmployBridge Family of Companies, RemX is able to offer a wide array of opportunities, as well as a benefits package offered immediately to all associates. RemX has completed an exhaustive search for the most favorable benefit options for our valued Associates, which includes: major medical, wellness, dental, vision, term life, and short term disability. We are excited to have you join our team!

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