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Customer Service Representative III

Jacksonville, FL

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Description

MUST POSSESS THE ABILITY TO COMMUNICATE BOTH IN WRITING AND VERBALLY IN FRENCH.

(French Canadian preferred but not a must)

  • Communicates with suppliers by phone or email to provide information in regards to Accounts Payable.
  • Must have good written communication skills. In order to ensure success in serving the customers of the Shared Services Group, good communication skills are necessary in conflict and error resolution.
  • Researches A/P in multiple systems for issue resolution.
  • Since this position will involve working with different forms of technology, this person is expected to possess solid PC skills (Word, Excel, Outlook, an enterprise system).
  • Position must adhere to requirements as defined within a service level agreement (relating to processing time frames, discounts captured, response times to vendor/mill inquiries, etc.).

Job Requirements

  • A minimum of 4-5 years experience is required.
  • This position will be a full-time position (requiring overtime as needed).
  • A minimum of 4-5 years Accounts Payable processing experience required.
  • Candidate must be able to work in Microsoft Office, especially Excel.
  • JDEdwards experience a plus.
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