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Senior Business Analyst - Financial Applications

PHILADELPHIA PA

Base Pay: Depending on experience

Senior Business Analyst Our client, a law firm in Philadelphia is looking for a Senior Business Analyst with experience with financial systems in a...

Senior Business Analyst

Our client, a law firm in Philadelphia is looking for a Senior Business Analyst with experience with financial systems in a legal setting.  This is a senior level position and qualified incumbents can expect excellent compensation and the potential for assistance with relocation.  The Business Analyst will provide hands-on support for all accounting systems including the Firm’s time & billing financial management system, currently Elite Enterprise, and related accounting department applications, including ARCS, Chrome River, Whitehill, Redwood, etc. The Business Analyst will function as an internal business and technology consultant to understand business requirements for these financial systems, optimize related work processes and ensure these applications function properly to meet business needs. This resource will work closely with the Director of Accounting, Billing Manager, CIO and IT staff to maintain all accounting system functionality and make recommendations to ensure continuous improvement and enhanced performance. 

 

ESSENTIAL FUNCTIONS

The Business Analyst will be able to perform these essential functions:

  • Interface with IT staff regarding shared data from accounting systems with other Firm applications. Attend IT Department meetings and collaborate with the CIO and other IT staff as requested to facilitate the exchange of information related to planning and execution of accounting projects that will require IT support.
  • Work with IT Managers and other IT staff on improving performance of accounting applications and connectivity between accounting systems and other Firm systems (iManage, Interaction, CPI, UltiPro, etc.). Work closely with IT staff and vendors to resolve support questions related to accounting systems operation; implement and test software upgrades; perform maintenance checks. Provide technical support to IT customers who utilize the accounting software including the creation of both MS Access and SQL queries and SSRS reports.
  • Manage upgrades, including research, testing, documentation and implementation. Make appropriate adjustments to customizations and linked databases. Research and install patches and updates to keep the financial and applications current and reliable. Manage/monitor data integrity by performing problem identification & resolution of issues related to financial applications. Provide support for the cost recovery systems to extract cost data from various sources and transfer to accounting database.
  • Develop and maintain documentation and procedural standards relating to all routine system support and projects, including SQL databases, web applications, and custom programming. Manage all back-end scripts and configurations for event-driven alerts and triggers of workflow. Monitor database logs, develop SQL scripts and stored procedures to improve processes; create and monitor SSIS packages for data exchange with ability to design other custom solutions.  
  • Playing a leading role as a team member in the upcoming conversion of the firm’s financial software and become fully versed in the all aspects of the software’s functionality. Assist with the development of a financial dashboard for attorneys as well as automated workflows for accounting processes. 
  • Serve as the primary intermediary between Accounting software help desks and Accounting Department Management.
  • Create and maintain user accounts, profiles and access rights for accounting systems and software. Handle new hire onboarding setup for access to Accounting systems. 

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Infrastructure Engineer

PHILADELPHIA PA

Base Pay: Hourly

Our Client has an immediate need for an Infrastructure Engineer to assist with critical project support. The Infrastructure Engineer will provide o...

Our Client has an immediate need for an Infrastructure Engineer to assist with critical project support.

The Infrastructure Engineer will provide operational coverage for the Collaborative Services technologies, including:  Citrix for remote and application access, MS Outlook, Uniflow for follow me printing and EMS for meeting bookings.  Participate in planning/completing upgrades, resolving incidents, responding to requests, service improvement initiatives and enhancing services based on customer feedback.

Job Duties and Responsibilities

  • Provide service and technology support to all users accessing services within IT Collaborative Services. Respond and take immediate action to alerts and all incidents on enterprise wide technology systems.
  • Install, configure and manage Collaborative technologies, including diagnostic and monitoring tools. Ensure all critical availability reporting systems are logging and generating alerts.  Verify adequate software licenses and provide usage reports for maintenance decisions.
  • Design and integrate secure and scalable solutions into the organization's infrastructure based on developing business requirements. Ensure that projects designed in group meet required service availability, reliability, and security criteria according to the clients policies.
  • Keep abreast of the current technologies. Make recommends for changes to the Collaborative Services infrastructure that enhance service and help meet business objectives while maintaining adequate security.

Deliverables

  • Consistently ensure the integrity, availability and reliability of the IT Collaborative Services infrastructure technologies. Continue to establish base line operating conditions for enterprise technologies. Regularly inspect monitoring and reporting tools and logs for malfunctioning equipment, abnormal traffic patterns and other anomalies.
  • Carry out all phases of project from business case development, requirement gathering, design planning, vendor selection, equipment testing, implementation and documentation. Pay particular attention to security details and how they relate to vendor selection and implementation. Ensure all critical configurations and logs are backed up and stored off site.
  • Create and maintain accurate and up to date project plans, architecture drawings and service documentation.
  • Plan and deploy reliable, secure, scalable, high availability systems. Ensure consistent standards and configuration issues related to installations and administration of systems including upgrades, patches, fixes, etc.

 

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Senior .NET Application Developer

Bala Cynwyd PA

Base Pay: DOE

Our Client has an immediate need for a .NET applications developer to join a small team responsible for delivering system integration solutions. Me...

Our Client has an immediate need for a .NET applications developer to join a small team responsible for delivering system integration solutions. Members of the team are customer focused and committed to a culture of collaboration, innovation, and continual improvement. This is a permanent, full time position.

Responsibilities:

  • Conceptualize and develop new software programs and applications
  • Create and maintain code and scripts across the full stack of software development including UI, business logic and database.
  • Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts.
  • Recommend, schedule, and perform software improvements and upgrades.

 

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Project Manager

Yardley PA

Base Pay: Depending on experience

Project Manager   Job Duties: Manage approved and assigned corporate projects; ensure scope of project is clearly defined, documented and und...

Project Manager

 

Job Duties:

  • Manage approved and assigned corporate projects; ensure scope of project is clearly defined, documented and understood by project team.
  • Act as liaison between internal organizational groups for small/large scale projects; may work with vendors and external clients to ensure projects are completed to specification, on-time, within budget and with minimum defects, while adhering to the methodologies adopted by the firm.
  • Work across multiple functions, developing strong relationships and partnerships across business units and with senior executives.
  • Effectively apply project management methodology and processes as set forth by the organization and enforce project standards.
  • Create project plans with the project team, identify dependencies, assign resources, and maintain and track throughout the lifecycle of the project.
  • Overseeing the planning and coaching of multiple projects across the organization using Agile delivery methods.
  • Developing comprehensive project schedules, and ensuring tracking mechanisms are in place for all work, task and project assignments.
  • Working collaboratively with partners within the groups, across other business as needed, while identifying inefficiencies in project execution and collaborating with project team to establish and implement process improvements.
  • Understanding business benefit impact and managing stakeholder expectations, while proactively keeping the stakeholders informed about project statuses and issues that may impact progress
  • Leads multiple projects from inception to completion; project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish project performance goals; designs project plan, develops timeline, identifies project milestones, and tracks performance against performance goals and timeline. 
  • Identifies, tracks, and works with others to resolve project issues. 
  • Monitors and communicates project status to project team. 
  • Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines. 
  • Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions. 
  • Documents and shares team learnings with other teams; draws on other project team experiences to enhance the success of the project. 
  • Identifies and assigns appropriate resources to accomplish various project tasks; guides and coaches team members through various stages of the project; provides developmental feedback to team members. 

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Virtualization Engineer VMWare

Bala Cynwyd PA

Base Pay: 60.00 per HOUR

Our Client has an immediate need for a Virtualization Engineer to join their team. Job Responsibilities: Serves as a server technology resource Cr...

Our Client has an immediate need for a Virtualization Engineer to join their team.

Job Responsibilities:

  • Serves as a server technology resource
  • Creates standard images for physical servers, VMs and desktop virtualization as assigned
  • Supports provisioning and de-provisioning as needed
  • Provides Tier 3 support as needed
  • Works on projects as assigned
  • Supports the development of SOP’s for the operations team, including but not limited to tasks such as server builds
  • Supports the documentation of overall data center systems architecture (infrastructure focused)
  • Supports capacity planning and management as well as configuration management
  • Supports technology vendor and solution evaluations as assigned
  • Uses repeatable best practices in compliance with TMNAS architectural standards and engineering methodology

 

Primary Experience:

  • 5+ years of relevant experience
  • Compute infrastructure design, deployment and management
  • Virtualization solutions (VMWare and Hyper-V)
  • Windows host environments and related technologies
  • Citrix solutions
  • Application virtualization
  • Strong analytical and problem solving skills
  • Strong communication skills both written and verbal

 

Secondary Experience:

  • Solid understanding of VMWare and Hyper-V best practices
  • Solid understanding of Linus host environments where applicable

 

 

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Senior QA Automation Developer

Dresher PA

Base Pay: DOE

Our growing client in the Horsham area is seeking a QA Automation Developer to join their web application team. their challenge is to provide custo...

Our growing client in the Horsham area is seeking a QA Automation Developer to join their web application team. their challenge is to provide custom software as the company continues to grow and expand its client base.

 

Some of their current tools:

  • TestCafe, Selenium, PHPUnit, Behat, Jasmine, Jest, Karma and MSTest
  • PHP, C# and JavaScript (jQuery, Angular & React)
  • Atlassian JIRA, Confluence & BitBucket
  • Jenkins

 

Duties:

 

  • Work with a team of application developers to minimize the risk presented by bugs that may be introduced with a release.
  • Document bugs and escalate them to other developers as necessary.
  • Design, develop and execute automated test plans so that these checks can be integrated into build and release tools.
  • Explore new tools and QA processes.
  • Make recommendations on how current processes can be improved as this area of the develop team continues to mature.

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UI Developer

PHILADELPHIA PA

Base Pay: Salary + Benefits

Our client, a non profit in the Healthcare space with exceptional benefits, is looking for a permanent UI/ Front End Developer to join their team.&...

Our client, a non profit in the Healthcare space with exceptional benefits, is looking for a permanent UI/ Front End Developer to join their team. 

POSITION OVERVIEW 

The Application Design and Development team in the Application Services Unit of IT is looking for a Front-end Engineer to join their team.  We are searching for an energetic, detail orientated and experienced Front-end Engineer. The Engineer will actively participate in all phases of the software development life cycle (SDLC) through a disciplined, predictable, and repeatable software development process. 

The unit's mission is to deliver the best software systems with the right balance of state-of-the-art technologies and cost effectiveness.

POSITION DUTIES

  • As a Front-end Engineer, participate in design, implementation and maintenance of custom applications or large scale enhancements to web applications, provides on-going production and maintenance support along with participating in smaller scale enhancements to the corporate applications.
  • Flexibility, adaptability and the ability to learn quickly in various technical and creative environments, while delivering quality work by tight deadlines, are key attributes of this individual.
  • Create prototypes, mockups, wireframes, and user interface roadmaps and manage detailed user interface specifications
  • Provide front-end design and development to support the user experience and follow best practices and standards for accessibility and cross-browser compatibility
  • Engage in requirement specification process for new software functionality
  • Ensure all front-end code is maintainable, scalable, and testable
  • Write front-end responsive code in compliance with accessibility and web standards for cross-browser and -platform compatibility

Special attention will be paid if you can:

  • Create prototypes, mockups, wireframes, and user interface roadmaps and manage detailed user interface specifications
  • Conduct usability testing

 

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Senior QA Analyst

PHILADELPHIA PA

Base Pay: Hourly

Our client, a leading non profit organization in downtown Philadelphia is looking for 2 contract QA Analysts. Initial term will be 3 months with a...

Our client, a leading non profit organization in downtown Philadelphia is looking for 2 contract QA Analysts. Initial term will be 3 months with a chance for extension through FY 2019.

The Senior Quality Assurance Analyst position evaluates and tests new or modified software programs to verify that programs function according to user requirements and conform to established guidelines.  Works closely with development, business analysts, other Quality Assurance team members and the business to identify, report, and troubleshoot defects in a detailed, efficient, and timely manner. The Senior QA Analyst provides feedback on processes and procedures to ensure that they allow the team to perform tasks in an efficient and timely manner while also ensuring a high level of quality in the product.  The Senior QA will also mentor junior QA personnel.

Job Responsibilities:

  • Ensure that new and existing product functionality are reliable, defect free and function as intended
  • Create, document, verify and execute component-level to user acceptance test plans and test cases
  • Work closely with business partners and the application development team in eliciting project requirements to create test cases
  • Participate in the development, collection and reporting of test metrics.
  • Review requirements specifications and identify gaps and inconsistencies
  • Work closely with development, business analysts, and other QA team members to identify, report, and troubleshoot defects in a detailed, efficient, and timely manner
  • Provide knowledge leadership among other Quality Assurance Analyst positions; facilitating a lead role in providing direction and working directly with the Application Development Manager
  • Utilize product and process knowledge to be a resource to other Quality Assurance team members as well as to the organization as a whole

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Manager, Project Management

Yardley PA

Base Pay: Depending on experience

Manager, Project Management   Our client in the financial industry is looking for a Manager of Project Management based in the Yardley, PA are...

Manager, Project Management

 

Our client in the financial industry is looking for a Manager of Project Management based in the Yardley, PA area.

Job Description:

  • Manages, develops, and implements project(s) of varying complexity and size in assigned functional area. Partners with business stakeholders to ensure a successful project completion. 
  • Manage 5-10 project management personnel
  • Minimal travel is required.  Various offices are in Central NJ and Bucks County PA. Must have valid driver's license. 
  • Manage the project managers to utilize the standardized process 
  • Lead development of standardized project management processes 
  • Work with project manager and sales team to implement standardized process. 
  • Study and implement the tools to enhance our processes and ability to monitor, manage and measure projects throughout their lives 
  • Lead reviews of projects with sales and project management personnel to ensure cost estimates are accurate, seek opportunities for cost savings, check for costing accuracy and determine readiness for closure. 
  • Grow project management capabilities so that our sales persons gain additional time to sale more projects. 
  • Manage project work flow and project management resources 
  • Identify issues with projects and obtain resources to address the difficulties being encountered. 
  • Work with cost analysis team to identify project margins that will not meet the estimate and ensure that is recognized by finance. 
  • Independently managing large, cross-functional, projects across all phases of the project management life cycle and / or software development life cycle (SDLC) ensuring results are of the highest quality
  • Overseeing the planning and coaching of multiple projects across the organization using Agile delivery methods.
  • Developing comprehensive project schedules, and ensuring tracking mechanisms are in place for all work, task and project assignments.
  • Working collaboratively with partners within the groups, across other business as needed, while identifying inefficiencies in project execution and collaborating with project team to establish and implement process improvements.
  • Understanding business benefit impact and managing stakeholder expectations, while proactively keeping the stakeholders informed about project statuses and issues that may impact progress
  • Leads multiple projects from inception to completion; project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish project performance goals; designs project plan, develops timeline, identifies project milestones, and tracks performance against performance goals and timeline. 
  • Identifies, tracks, and works with others to resolve project issues. 
  • Monitors and communicates project status to project team. 
  • Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines. 
  • Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions. 
  • Documents and shares team learnings with other teams; draws on other project team experiences to enhance the success of the project. 
  • Identifies and assigns appropriate resources to accomplish various project tasks; guides and coaches team members through various stages of the project; provides developmental feedback to team members. 

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Programmer

Pleasant Prairie WI

Base Pay: 35.00 per HOUR

Our Client has an immediate need for a Programmer to join the team to support the business needs. SUMMARY: Conceptualizes, designs, implements, tes...

Our Client has an immediate need for a Programmer to join the team to support the business needs.

SUMMARY:

Conceptualizes, designs, implements, tests, documents, and supports new and existing software or systems.  Takes an active role in problem-solving by meeting with employees at all levels to better integrate the use of IS resources into the company Required Education and Experience:

  • Bachelor’s degree in a computer or business related field or equivalent experience
  • Two (2) years of experience in software development with programs interacting with SQL databases.

 

Knowledge of:

  • SQL, Visual Basic, Java, JSTL
  • Microsoft Office Applications

 

Skilled in:

  • General Programming skills, Analyzing Information , Problem Solving, Software Algorithm Design, Software

 Design, Software Debugging, Software Development Fundamentals, Software Documentation, Software Testing

  • Use excellent oral and written communication

 

 

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Senior Application Developer

Souderton PA

Base Pay: Hourly

Our client, a leading Financial Services/Banking firm, has a 6 month + contract opening for a project developing a .Net based application. 

Our client, a leading Financial Services/Banking firm, has a 6 month + contract opening for a project developing a .Net based application. 

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Senior Application Developer

HORSHAM PA

Base Pay: Salary + Benefits

Our client, a media organization with an exceptional work environment has a permanent need for a .Net developer to work on connected device applica...

Our client, a media organization with an exceptional work environment has a permanent need for a .Net developer to work on connected device applications. 

Primary Responsibilities:

  • Partnering with multi-disciplinary teams of business operations, product management, 3rd party vendors, and cross-functional developers to ensure successful delivery of key projects to meet business objectives.
  • Assess needs, specify requirements, and be a leader of the design and development of the company's web/mobile and interactive TV solutions, including web/mobile architectures, modeling, and media streaming processes; and extend as necessary to provide a holistic approach to operational processes through common system components.
  • Design, develop and maintain applications using modern Internet and object-oriented programming techniques including .Net C#, HTML5, JavaScript/AJAX, TDD, enterprise patterns, SQL, IOC, CI, and REST.

 

 

 

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Senior Application Developer

HORSHAM PA

Base Pay: Salary +Benefits

Our client, a media company with an exceptional work environment has a permanent opening for a Sr Software Application Developer     ...

Our client, a media company with an exceptional work environment has a permanent opening for a Sr Software Application Developer            

  1. Contribute to the successful and on-time delivery of a consistent flow of new features, enhancements and improvements to customers and business users with high quality results.  Develop well informed task estimates for any projects worked and execute work and report status against task plans.  Participate in operational support and escalation processes to minimize impact of system malfunctions on consumer facing products.
  2. Adhere to development processes including the development of all required documentation, defining performance specifications, and conducting design and code reviews. Produce high quality designs and optimal solutions against requirements, architectural guidelines, and performance expectations. Establish code quality goals, define and perform unit and integration testing, and demonstrate through measurable results. Create training materials and facilitate knowledge transfer. Identify deficiencies in standard processes and suggest changes to improve the efficiency and quality of engineering.
  3. Is intimately familiar with all of our products and services; possesses solid knowledge of our competitor’s products and services; understands the dynamics related to the industries participates; understands how outside forces could affect our customers, our products and company; understands the dynamics behind products, services and business models.

 

 

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Product Test Engineer

Dresher PA

Base Pay: Depending on Experience

Product Test Engineer Our Dresher, PA area client is looking for a Product Test Engineer who will develop and execute test Plans and test cases for...

Product Test Engineer

Our Dresher, PA area client is looking for a Product Test Engineer who will develop and execute test Plans and test cases for Manual and Automated Testing and Design and develop scripts/applications to automate quality assurance testing process and procedures.  In addition:

  • Partner with multi-disciplinary teams of business operations, product management, 3rd party vendors, and cross-functional developers to ensure successful delivery of key projects to meet business objectives.
  • Analyze, and improve where needed, existing test processes, procedures, and test plans for software systems in broadcast, web, and mobile platforms.   Initiate the creation of detailed test plans regardless of the level of documentation available ahead of time.
  • Participates in the SDLC to identify the automation opportunities, and creates and executes the end-to-end manual and automated tests.  Becomes an integral part of both automated and manual testing team.
  • Lead efforts to improve, design and/or develop processes, applications or scrips to automate and/or supplement existing test processes and tools in order to improve testing effectiveness and repeatability.

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Senior Software Application Architect

Dresher PA

Base Pay: Depending on experience

Senior Software/Application Architect – Multimedia Video Encoding   Our Dresher, PA area client is looking for a Senior Software Archite...

Senior Software/Application Architect – Multimedia Video Encoding

 

Our Dresher, PA area client is looking for a Senior Software Architect who will be responsible for the overall design and architecture of the Company’s back office and business management solutions.  Responsibilities include:

 

  1. Contribute to the successful and on-time delivery of a consistent flow of new features, enhancements and improvements to customers and business users with high quality results.  Develop well informed task estimates for any projects worked and execute work and report status against task plans.  Participate in operational support and escalation processes to minimize impact of system malfunctions on consumer facing products.
  2. Adhere to development processes including the development of all required documentation, defining performance specifications, and conducting design and code reviews. Produce high quality designs and optimal solutions against requirements, architectural guidelines, and performance expectations. Establish code quality goals, define and perform unit and integration testing, and demonstrate through measurable results. Create training materials and facilitate knowledge transfer. Identify deficiencies in standard processes and suggest changes to improve the efficiency and quality of engineering.

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Informatica ETL Developer

PHILADELPHIA PA

Base Pay: 60.00 per HOUR

Our Client, a premier non profit in Philadelphia, has an immediate need for a senior ETL Developer using Informatica PowerCenter. Essential Duties...

Our Client, a premier non profit in Philadelphia, has an immediate need for a senior ETL Developer using Informatica PowerCenter.

Essential Duties and Responsibilities:

  • Collaborate with team, business and other technical groups
  • Develop,test and implement ETL applications using Informatica PowerCenter
  • Develop routines for ETL performance optimization
  • Develop scripts SQL, Unix

Work Experience:

  • Must have 7+ years of Data Warehouse experience using Informatica PowerCenter 9.x
  • Must have 7+ years ETL experience using Informatica PowerCenter (Repository Manager, Designer, Workflow Manager, Workflow Monitor, Mappings, Mapplets, and Transformations)
  • Experience using Informatica with web-based/cloud sources and targets (e.g., Restful APIs, NoSQL DB, JSON/XML data formats, etc.) is helpful
  • Experience with Oracle 11, SQL Server
  • Scripting/DB: SQL, PL/SQL; Unix Shell scripting
  • Experience with Salesforce ETL/Data Integrations
  • Hands-on experience with the Informatica Data Quality (IDQ) a plus

 

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Clinical Data Manager

Wilmington DE

Base Pay: DOE

Our Client has an immediate need for 2 Full Time Clinical Data Managers to join the team. The Clinical Data Manager is responsible for performing...

Our Client has an immediate need for 2 Full Time Clinical Data Managers to join the team.

The Clinical Data Manager is responsible for performing activities pertaining to the conduct of Phase I – III clinical trials in accordance with ICH/Good Clinical Practices (GCP) and other relevant procedures and guidelines to ensure that a quality work product is produced and timelines and deliverables are met.

 

Job Responsibilities

 

  • Participate as the primary data management representative on Client multidisciplinary project teams and ensure effective communication exchange
  • Perform ongoing data review, including reconciliation of third party data streams and serious adverse event reconciliation with the safety database.
  • Perform User Acceptance Testing (UAT) of clinical databases.
  • Perform Quality Control (QC) of clinical databases.
  • If applicable, overseeing that the Contract Research Organizations (CROs) utilized by Client Corporation (IC) perform data management activities in accordance with ICH/Good Clinical Practices (GCP).

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Senior Android Developer

Philadelphia PA

Base Pay: doe

Our growing client in Center City, Philadelphia is currently seeking a top tier Senior Android Developer to join their team solving complex problem...

Our growing client in Center City, Philadelphia is currently seeking a top tier Senior Android Developer to join their team solving complex problems, building new product lines, and expanding existing products and services. You will be rewarded for creativity and innovation.  This is a full time salaried position.

 

Job Responsibilities

  • Build properly structured, well commented solutions for complex integrations and complex problems
  • Lead the effort to build out applications, libraries, and services on Android.
  • Architect and design aspects of the system, producing a technical design document and present/communicate the architecture and software solutions to key stake holders, architects, and developers.
  • Execute thorough unit and system testing
  • Work within the Scrum team to create stories, tasks, estimates, and delivery each Sprint

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IT Support Analyst

Oaks PA

Base Pay: Depending on experience

Our Oaks, PA area client is looking for an IT Support Analyst with a minimum of three years’ experience providing onsite IT support with tech...

Our Oaks, PA area client is looking for an IT Support Analyst with a minimum of three years’ experience providing onsite IT support with technology that includes workstations, servers, printers, networks, and vendor specific hardware and software.   

Job Responsibilities:

  • IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Google Cloud, Microsoft, and VMware.
  • Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Implement and support disaster recovery solutions.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution implementation and support: VPN, Terminal Services, and Google Cloud.
  • System documentation to include system reviews and recommendations.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.

 

 

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