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Loan Servicing - Bilingual (Spanish)

San Diego, CA

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RemX is currently seeking a Bilingual (English and Spanish) Loan Servicing candidate with previous call center (collections/mortgage preferred) experience for a temporary (through September) opportunity with a reputable and booming organization in Kearny Mesa. This position pays $15-16/hr. Apply today for immediate consideration!

Job Responsibilities

  • Must be able to work a flexible shift between the hours of 7am and 7pm
  • Provide exceptional customer service and assist customers with navigating their loan options; must be highly empathetic with and customer service oriented
  • Will be taking a high volume of inbound calls and answering questions regarding status of loans and payment plans
  • Review customer information and make updates as necessary
  • Collect on past due accounts
  • Training will be provided 

Job Requirements

  • One year minimum of call center, customer service, experience is required
  • Bilingual (English and Spanish) required
  • Previous collections experience is a plus, knowledge of mortgage loans is also a plus but not required
  • Exceptional customer service skills
  • Ability to troubleshoot and find solutions
Apply Now