This is a temp to perm contract role through RemX with our client in Marietta GA. Target hourly pay rate is $19 per hour or higher DOE.
Performs credit and collection duties for customer accounts, including telephone collections, account authorization, and account management.
- Collects on customer accounts utilizing available technology and collection strategies. Negotiates simple payment plans with past due customers.
- Evaluates credit reports and financial statements, along with other customer information and provides recommendations regarding establishment of credit within the company guidelines.
- Reviews account status; Recommends and authorizes additional sales to the customer. Places accounts on Hold/Re-opens as appropriate
- Assists with account resolutions for misapplied cash and refers larger problem accounts to supervisor for assistance.
- Manages assigned accounts to maintain low levels of delinquency.
Technical Skills & Knowledge: Specialized skills, knowledge and abilities needed to perform the essential functions of the job.
- Knowledge of collection tools and techniques, deferral policies, legal restrictions and contract terms and Company policies and procedures. (Has a general understanding of the principles and uses the knowledge with assistance.)
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions. (Has a good understanding of the principles and can independently use the knowledge.)
- Skilled in use of Excel
- Skill in financial analysis
- Typing and 10-key skills required
Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.
- High School or secondary diploma or equivalent Relevant work experiences: Type and amount of experience necessary to perform the essential functions of the job. May include specific roles and/or an understanding of a particular function, organization, industry or product line.
- Credit acceptance or related experience. (1-3 years)
- Collections or customer service experience. (1-3 years)