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Credit Analyst

Smyrna, GA

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Description

CREDIT/COLLECTIONS ANALYST 

This is a temp to perm contract role through RemX with our client in Marietta GA. Target hourly pay rate is $19 per hour or higher DOE. 

PURPOSE

Performs credit and collection duties for customer accounts, including telephone collections, account authorization, and account management.

RESPONSIBILITIES 

  •  Collects on customer accounts utilizing available technology and collection strategies. Negotiates simple payment plans with past due customers.

 

  • Evaluates credit reports and financial statements, along with other customer    information and provides recommendations regarding establishment of credit within the company guidelines.

 

  • Reviews account status; Recommends and authorizes additional sales to the customer. Places accounts on Hold/Re-opens as appropriate

 

  •  Assists with account resolutions for misapplied cash and refers larger problem accounts to supervisor for assistance.

 

  • Manages assigned accounts to maintain low levels of delinquency.

 

 

Job Requirements

Technical Skills & Knowledge: Specialized skills, knowledge and abilities needed to perform the essential functions of the job.

 

  • Knowledge of collection tools and techniques, deferral policies, legal restrictions and contract terms and Company policies and procedures. (Has a general understanding of the principles and uses the knowledge with assistance.)
  • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions. (Has a good understanding of the principles and can independently use the knowledge.)
  • Skilled in use of Excel
  • Skill in financial analysis
  • Typing and 10-key skills required

 

EDUCATION 

Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.

 

  • High School or secondary diploma or equivalent Relevant work experiences: Type and amount of experience necessary to perform the essential functions of the job. May include specific roles and/or an understanding of a particular function, organization, industry or product line.

 

  • Credit acceptance or related experience. (1-3 years)

 

  • Collections or customer service experience. (1-3 years)
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