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Account Manager

LAVERGNE, TN

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Description

The Account Manager is responsible for achieving annual goals by managing and growing a book of small segment customers in a designated territory. The AM will build direct relationships with customers and work to maximize revenue and gross profit, solve customer issues, propose value added services and leverage internal teams to provide positive customer experience. Successfully manage and grow an assigned list of customers within a designated territory Maintains a profitable book of business by working proactively with other functional areas of - Credit/Collections, Master Data, Customer Care, and Member Services teams. Handle incoming customer requests and ensure that issues are resolved both promptly and thoroughly. Develop a knowledge base of the marketplace, environment, physician practice dynamics and concerns Participation in training and educational key learning initiatives Education •4-year degree required preferably with an emphasis in sales and marketing, business management, or healthcare related field or equivalent experience in a sales position Experience •2 years sales and/or account management experience in the healthcare setting, preferably within the pharmaceutical/biotech or healthcare distribution space. Consultative selling experience to the specialty physician market highly preferred. •Experience in and demonstrated understanding of healthcare and distribution, GPO, community oncology, industry trends, EHRs, inventory management technologies, billing and coding, private and public reimbursement models and payer contracting highly desired •Experience with pharmaceutical products (preferably oncology) and buy-and-bill model Specialized Knowledge/ Skills • Microsoft Office programs, especially Excel •Salesforce.com or CRM software experience helpful •Motivation to excel and achieve sales results •Team player with strong interpersonal and resource management skills

Job Requirements

Prior Sales/Marketing experience

2 Years Account Management

Consultative Selling Approach

MS Office, Sales force

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