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Patient Call Center Representative

Port Saint Lucie FL

Base Pay: $11.50

Title:  Patient Call Center Representative Employment Type: 30 - 35 hours weekly Salary: $11.50 - $12.00 per hour Location: ...

      • Title:  Patient Call Center Representative
      • Employment Type: 30 - 35 hours weekly
      • Salary: $11.50 - $12.00 per hour
      • Location: Port St. Lucie
      • Industry: Healthcare

Like Working with People?

      Join a team of Patient Call Center Representatives who enjoy working with people and making a difference in their lives. 

Great Workplace!

      Don’t miss this chance to work in a friendly work environment, where people truly like their job! Apply today and learn why 9 out of 10 Port St. Lucie employees say they enjoy working with their managers and co-workers. 
      “I feel good about the people I help every day.” Patient Service Representative, Port St. Lucie 

Job Responsibilities:
The Patient Call Center Representative is responsible for the following:
• Answer inbound calls from patients and obtain information from both new and existing patients.
• Enter and update patient information into system.
• Schedule patients for appointments.
• If needed, transfer calls to nurses and physicians.
• Create new patient accounts and enter all information needed into system.
• Conduct outbound calls to patients and physician offices.
• Answer patient inquiries, using multiple system resources to research and resolve various issues.
• Update patient accounts as necessary, to include demographics and insurance.
• Build strong long-lasting relationships with clients and patients.
• Provide reports to management staff regarding daily activities, process improvements, etc.
• Other duties as assigned.

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Medical Customer Service Representative

Louisville KY

Base Pay: $15.50

Job Details Hours: Must be available between the hours of 8:00am-8:00pm M-FEmployment Type: Long term contract with potential to go permanentExperi...

Job Details

Hours: Must be available between the hours of 8:00am-8:00pm M-F
Employment Type: Long term contract with potential to go permanent
Experience: At least 6 months of insurance/medical experience required
Environment: Call Center Environment

Key Responsibilities

  • Contact payers to verify patient eligibility and product specific coverage information
  • Interface with physicians, advocates, patients, and manufacturer representatives to obtain and provide drug specific coverage
  • Provide prior authorization assistance as well as claims assistance, including billing and coding instructions to physicians and/or office staff
  • Provide accurate and timely follow up to all reimbursement inquiries
  • Ensure that the intake information is accurate and complete in order to perform all reimbursement research
  • Research and compile payer specific information for reimbursement database
  • Utilize internal resources to identify and provide alternate funding sources for patients without insurance or adequate coverage through their insurer

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