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Assistant Dispatcher

Charlotte, NC

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TYPE: Contract to Hire; Tuesday through Saturday 3:00 PM to 11:00 PM  

WHY THIS COMPANY: Our client is nationally recognized logistics services provider offering a great work environment, opportunities for advancement, and the chance to work as part of one of the largest suppliers in the Southeast.


  • Assisting in the planning of a fleet of trucks/trailers/drivers to ensure optimum productivity
  • Understand and meet the needs of customers and drivers
  • Accountable in making sure that drivers are planned and have accurate and timely information for pickup and delivery
  • Deliver an elevated level of customer service and establish a good working relationship with managers and drivers
  • Communicate effectively and professionally with assigned customer service personnel
  • Planning drivers and equipment accurately and timely
  • Responsible for coordination of outbound and inbound freight in operating area
  • Answering phones and communicating via email or other electronic means in a professional manner

Job Requirements


  • High School Diploma or equivalent required; Associate or Bachelor’s Degree is preferred
  • Minimum 2-3 years of customer service experience in a business to business environment
  • Experience within transportation industry preferred, but not required
  • Valid driver's license with an excellent driving history
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Ability to read maps accurately and efficiently
  • Above average writing, organizational, and computer skills
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