Our client has an immediate need for a Technical Support Analyst to join their team for an immediate start date. This is a 3 month contract position.
The Technical Support provides end-user support on PC and peripheral devices. The Analyst is a player on a team of 5 specialists supporting nearly 500 staff in their Philadelphia office. The key responsibility in this role will be to address incoming issues (in-person, electronically or received through incoming telephone calls) and implement solutions to help supplement the team's already high quality service level.