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Medical Customer Service Representative

Louisville, KY

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Description

Job Details

Hours: Must be available between the hours of 8:00am-8:00pm M-F
Employment Type: Long term contract with potential to go permanent
Experience: At least 6 months of insurance/medical experience required
Environment: Call Center Environment

Key Responsibilities

  • Contact payers to verify patient eligibility and product specific coverage information
  • Interface with physicians, advocates, patients, and manufacturer representatives to obtain and provide drug specific coverage
  • Provide prior authorization assistance as well as claims assistance, including billing and coding instructions to physicians and/or office staff
  • Provide accurate and timely follow up to all reimbursement inquiries
  • Ensure that the intake information is accurate and complete in order to perform all reimbursement research
  • Research and compile payer specific information for reimbursement database
  • Utilize internal resources to identify and provide alternate funding sources for patients without insurance or adequate coverage through their insurer

Job Requirements

Hours: Must be available between the hours of 8:00am-8:00pm M-F
Employment Type: Long term contract with potential to go permanent
Experience: At least 6 months of insurance/medical experience required
Environment: Call Center Environment

Apply Now