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Customer Service

Louisville, KY

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Description

Leading Healthcare company looking to add Medical Call Center Representatives with assistance programs for prescription plans.  

  • Ability to work in Call Center environment with inbound and outbound calls being 75% of the job duties
  • Entering patient information into system 
  • Identifying missing details and reaching out to appropriate parties to get the information needed
  • Understand the importance of treating every call with the best customer service

Job Requirements

  • Strong computer skills including ability to work with dual monitors
  • Ability to sit for long periods of time on the phone in a call center
  • Comfortable working with dual monitors
  • Must pass background and drug screen requirements
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