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Customer Service Rep

New York, NY

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Description

 
 
 

Customer Service Rep.

 

Compensation

$45,000 to $55,000 Annually

Benefits Offered

Employment Type
Full-Time
 

Why Work Here?

“Great opportunity, with a quickly expanding organization!”

NYC firm in Midtown:

Employment Type

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Handle customer inquiries and complaints via email & over the phone

Provide information about the products and services

Provide clients with required documentation when requested

Troubleshoot and resolve billing issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the agency management system (DORIS Applied System)

Job Requirements

Qualifications:

Previous experience in customer service, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Apply Now For Immediate Consideration!

Apply Now