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Third Shift Dispatcher

charlotte, NC

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Description

  • Assisting in the planning of a fleet of trucks/trailers/drivers to ensure optimum productivity
  • Understand and meet the needs of customers and drivers
  • Accountable in making sure that drivers are planned and have accurate and timely information for pickup and delivery
  • Deliver an elevated level of customer service and establish a good working relationship with managers and drivers
  • Communicate effectively and professionally with assigned customer service personnel
  • Planning drivers and equipment accurately and timely
  • Responsible for coordination of outbound and inbound freight in operating area
  • Answering phones and communicating via email or other electronic means in a professional manner

Job Requirements

  • High School Diploma or equivalent required; Associate or Bachelor’s Degree is preferred
  • Minimum 2-3 years of dispatching experience in trucking industry
  • Excellent computer skills; TMW experience required
  • Ability to work in a fast-paced environment and manage multiple priorities
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