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Technical Support Specialist

South San Francisco CA

Base Pay: Based on Experience

Technical Support Specialist San Francisco (El Camino) If you're a talented tech support specialist, looking for a great company where you can be h...

Technical Support Specialist

San Francisco (El Camino)

If you're a talented tech support specialist, looking for a great company where you can be happy, and stay there indefinitely, then this is the career move you have been searching for!  We have an immediate opening at a well known company in South San Francisco.  Please apply now if you think you are a fit for this role!

POSITION OBJECTIVE:

Provide excellent technical support to computer system end users. This position requires working overtime on weeknights and weekends on a regular basis, based on business requirements.

POSITION RESPONSIBILITIES:

  • Complete all assigned support requests within the established time frame based on priority
  • Monitor and maintain requests for support assistance including coordination with other support personnel, timely updates and escalation as required.
  • Responsible for timely escalation and communication to Technical Support Supervisor on all unresolved and escalated work orders.
  • Monitor and maintain all workstations and peripherals (printers, scanners, etc.) executing repairs or replacements as required.
  • Provide professional, immediate, and courteous responses to requests for assistance.
  • Provision credentials and resources as directed by approved documentation.
  • Work overtime as required.
  • Complete special projects as assigned including new shop openings and shop moves.

 

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Marketing Analyst

Culver City CA

Base Pay: 25.00 per HOUR

Immediate opening for a Marketing Analyst to join a growing team! The successful candidate will provide data analysis and data maintenance in suppo...

Immediate opening for a Marketing Analyst to join a growing team! The successful candidate will provide data analysis and data maintenance in support of marketing forecasts. Will perform market research to identify trends and work with cross-functional departments on marketing projects. 

  • Create and use charts, tables, and figures to present information
  • Analyze distribution trends, new items, out of stocks, and general data to identify patterns
  • Gather information that can be used to assist management in marketing and business decisions
  • Analyze historical marketing figures to predict possible future sales
  • Assist with ROI and lift analysis
  • Work with other departments to support forecasting and ordering process
  • Research the marketplace and competitive programs to understand sales trends, pricing, and key points of differentiation
  • Assists with campaign management and oversee price reduction programs of vendors
  • Carry out other related duties, as may be required

Apply Now More Info