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Customer Service Representative (Medical Insurance)

Glen Allen, VA

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Description

RemX has immediate openings for Customer Service Representatives to join an growing health insurance company located in Richmond, VA.  

Responsibilities:

  • Take calls in an inbound call center
  • Document all calls in database
  • Educate members on how to properly use the medical services available to them
  • Inform enrollees of plan benefits and general information
  • Verify member's eligibility status upon request
  • Mail out ID cards for new or existing members

 

Job Requirements

  • High school diploma or equivalent
  • 2+ years experience in a call center environment
  • Medical coding experience preferred 
  • Strong typing/data entry skills and basic PC workstation skills 
  • Ability to communicate effectively with a diverse population
  • Bilingual communication skills a plus
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