Do you have customer service experience? A well regarded company in the Glendale area is looking for great Call Center Representatives to join their team! This is a contract to permanent position and is starting around $13.59 per hour, plus more if you are bilingual!
•Receives and screens applications, and follows up with customers to gather any missing information. The position also verifies income, calculates income, determines eligibility and processes case referrals.
•Displays excellent communication skills, and an understanding of human behavior to establish an atmosphere in which all contacts with the agency are positive.
•Interacts with program participants on a regular, daily basis
•May educate customers on basic program services and eligibility requirements
•Works with customers to meet and achieve program goals and/or maintain program services and eligibility
•Other duties as assigned
Hours: Monday - Friday 7:30 am – 4:00 pm or 8:00 am to 5:00 pm
- Previous customer service experience preferred
- Experience with Microsoft Office and Computers