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Medical Customer Service Representative

Louisville KY

Base Pay: $15.50

Hours: Must be available between the hours of 8:00am-8:00pm M-F Pay Rate: $15.50/hr Employment Type: Long term contract wi...

Hours: Must be available between the hours of 8:00am-8:00pm M-F 
Pay Rate: $15.50/hr 
Employment Type: Long term contract with potential to go permanent

Key Responsibilities 
Contact payers to verify patient eligibility and product specific coverage information Interface with physicians, advocates, patients, and manufacturer representatives to obtain and provide drug specific coverage 
Provide prior authorization assistance as well as claims assistance, including billing and coding instructions to physicians and/or office staff 
Provide accurate and timely follow up to all reimbursement inquiries 
Ensure that the intake information is accurate and complete in order to perform all reimbursement research 
Research and compile payer specific information for reimbursement database 
Utilize internal resources to identify and provide alternate funding sources for patients without insurance or adequate coverage through their insurer

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