Congratulations to RemX associate, Shaya Medina, who was named National Staffing Employee of the Year by the American Staffing Association. "This experience has taught me that anything is possible if you put your mind to it...as they say, the sky is the limit!" Click here to read more.

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Questions? 1-888-481-3375

Customer Service Representative

SCOTTSDALE, AZ

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Description

If you love helping people in a call center environment, then STOP right here! This is a great opportunity to work in a brand new beautiful call center facility which features a cafeteria, fitness center, and so much more! 

Our Fortune 500 Healthcare company in Scottsdale is now hiring for customer service! With the rising cost of health care, making critical pharmaceuticals available to those who need them becomes more and more important. 

PAY RATE: $15-16/hr

HOURS: FULL TIME ~Candidates must have availability to work any shift, Mon–Sat between 5am-10pm

BENEFITS OFFERED: Medical, Dental, Vision, FREE Education

WORK LOCATION: 101 Freeway & Chaparral - Scottsdale, Arizona

INTERVIEW LOCATION: 28th St & Camelback Rd - Phoenix, Arizona

PRIMARY RESPONSIBILITIES:

  • Answering a high level of inbound calls from health care providers, patients and/or insurance companies
  • Focus on first call issue resolution
  • Deliver information and answer questions in a positive, compassionate and conversational manner
  • Meet performance goals in the areas of: efficiency, call quality, provider satisfaction, first call resolution and attendance

PREFERRED QUALIFICATIONS:

  • Health care experience
  • Compliance fields a plus (i.e. banking, medical, law, etc.)
  • Steady work history with no attendance issues
  • Ability to assist patients with sensitive information and show empathy

Job Requirements

  • Typing 30 wpm
  • Proficiency in Excel 2010 and Outlook 2010
  • 1+ years call center customer service experience

If interested, please apply today for immediate consideration!

About RemX Specialty Staffing:

RemX is the professional staffing division of EmployBridge. RemX focuses on the placement of Contact Center, Accounting & Financial, IT, Engineering, and Administrative Professionals, across the U.S. We understand the importance of finding the right person for the right job in the right environment.

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