Congratulations to RemX associate, Shaya Medina, who was named National Staffing Employee of the Year by the American Staffing Association. "This experience has taught me that anything is possible if you put your mind to it...as they say, the sky is the limit!" Click here to read more.

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Questions? 1-888-481-3375

Customer Care Representative

charlotte, NC

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Description

WHY OUR CLIENT: Our client is a leader in the automotive finance industry offering competitive benefits including healthcare plans, a fun atmosphere with casual dress code and team-building events. We are seeking growth oriented individuals who are interested in advancement opportunities both locally and nationwide.

TYPE: Long Term Contract to Hire, Full time *Bachelor’s Degree Required*

DUTIES WILL INCLUDE:

  • Handle up to 150 inbound/outbound calls daily
  • Use verbal communication skills to gain a clear understanding of customer’s situations, advise them of their options, and negotiate agreeable payment arrangements
  • Use customer service skills to assess each situation and offer/negotiate appropriate solutions based on account needs
  • Use multi-tasking and typing skills to speak with customers while typing to notate the account
  • Use time management skills to balance the quality and quantity of tasks as well as meeting deadlines
  • Use organizational skills to optimize resources and reference materials to maximize efficiency
  • Use written communication skills to accurately and concisely document customer’s accounts

Job Requirements

HOW YOU ARE QUALIFIED

  • Bachelor’s degree from an accredited university is required (Please do not apply if you do not meet this requirement)
  • Flexibility to work some Saturday hours required, in addition to Monday-Friday availability
  • Proficiency in Microsoft Word and Excel
  • Strong multitasking skills
  • Excellent organizational skills
  • A desire to learn the business and build a career with the company

WHY RemX: Founded in 2002, RemX Staffing is a perfect combination of a boutique agency, meeting your specific needs nimbly and with customized solutions, and an industry powerhouse that has the weight of a top 10 industry leader behind it.  Part of the EmployBridge Family of Companies, RemX is able to offer a wide array of opportunities, as well as a benefits package offered immediately to all associates. RemX has completed an exhaustive search for the most favorable benefit options for our valued Associates, which includes: major medical, wellness, dental, vision, term life, and short-term disability. We are excited to have you join our team!

Apply Now