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Credit Processing Clerk

Los Angeles, CA

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Description

The Product Returns Clerk will be responsible for processing of returns and issuing of credits and refunds. 

  • Receives all documentation related to issuance of credit requests from CSA, sales representatives and customers via email, fax or phone call.
  • Sorts all requests per date, chain accounts, credit reasons and payment terms.
  • Examines and analyzes the nature/reason of the request before processing the credit.
  • Coordinates with Customer Service & Inventory department personnel in relation to call tags and credit requests.
  • Communicates with sales representatives and / or customers via email or phone when needed.
  • Maintains various files and records in an organized manner.
  • Protects organization’s values by keeping learned information confidential.

 

Job Requirements

  • Some college work with accounting subjects
  • Minimum of two (2) years experience in Credit/Returns & Accounts Receivable required.
  • Excellent communication skills
  • Must have the ability to multi-task, while maintaining composure and work in a fast-paced environment.
  • General PC proficiency and data entry skills
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