Congratulations to RemX associate, Shaya Medina, who was named National Staffing Employee of the Year by the American Staffing Association. "This experience has taught me that anything is possible if you put your mind to it...as they say, the sky is the limit!" Click here to read more.

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AR Collections

San Francisco, CA

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Description

Account Receivable/Collections

  • Field incoming customer requests from our billing phone queue and general e-mail account
  • Appropriately escalate collection issues both internally and within the customers’ organization
  • Effectively collaborate with internal partners and communicate a single message to our customers
  • Research and resolve accounting inquires from customers
  • Identify and resolve root causes
  • Manage and Review Weekly Aging Reports Account Maintenance
  • Process daily cash receipts
  • Enter various adjustments to AR
  • Organize and maintain customer files
  • Reconcile customers’ information in 3 interrelated databases
  • Various ad hoc project 

Job Requirements

QUALIFICATIONS

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • College degree preferred
  • Ability take the initiative to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Ability to understand issues, demonstrate resourcefulness, and solve problems in a timely manner.
  • Strong organizational skills: task prioritization, effective time management.
  • Performs well under pressure and meets aggressive deadlines.
  • Must possess excellent written and verbal skills, be able to multi-task and prioritize multiple projects.
  • Thorough knowledge of Microsoft Word, Excel and Outlook required.
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