Congratulations to RemX associate, Shaya Medina, who was named National Staffing Employee of the Year by the American Staffing Association. "This experience has taught me that anything is possible if you put your mind to it...as they say, the sky is the limit!" Click here to read more.

close

Questions? 1-888-481-3375

Service Coordinator

Fremont, CA

Apply Now

Description

Service Coordinator

Fremont, CA

We have an immediate opening for a Field Service Coordinator with an excellent company in Fremont, CA.  

Looking for someone who is able to work independently and have excellent organizational, interpersonal, verbal and written communication, and problem-solving skills.

Job Responsibilities:

Service Scheduling -

  • Receive incoming calls for service and installation of the company's products and equipment, and schedule all shop and field service jobs in the database/software program.
  • Work with the Service Manager to coordinate the activities of the Service Department and maximize Service Technician utilization.
  • Confirm service schedules with customers.
  • Serve as the information liaison between the Service Manager, Service Technicians, and customers – providing regular updates to customers regarding service that is in process.
  • Manage and control work in progress.
  • Report problems that service technicians are having to the Service Manager.

 

Job Requirements

Qualifications Needed:

Experience

  • Minimum of two years of relevant service coordination and/or dispatch experience.

Education

  • High School diploma, some college preferred

Skills

  • Must be able to manage multiple priorities with flexibility, a positive attitude, and a strong commitment to customer service.
  • Must be proficient in Microsoft Office, including Word and Excel, as well as in IBM Lotus Notes applications.
  • Experience with MAM and/or VisiTour preferred but not required.
  • Experience with contract planning is a big plus.

If you're interested in hearing more about this opportunity, I would love to chat! Please apply now, as this position won't be available much longer. 

 

Apply Now