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Application Support Analyst

Philadelphia, PA

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Description

APPLICATION SUPPORT ANALYST The Applications Support Analyst supports, coordinates changes, develops documentations, and educates users. 

Key Responsibilities will be:

  • Administering Google App environment
  • End user training
  • Web content support
  • New equipment deployment

Job Requirements

  • Minimum 4 year technical degree, bachelor's degree preferred.
  • Exposure and working knowledge of application analysis/support/development experience with on premise, cloud, and SAAS applications.
  • Cloud Computing experience desired: Google Suite, Amazon Web Services, Microsoft Azure Cloud Services, Office 365 Cloud Services and other SaaS applications
  • Web application development experience desired: Experience with web content manager applications and platforms, specifically SquareSpace 5 and 7, HTML, content management utilities, graphic/image manipulation utilities and other development and management tools
  • Client Relations: Worked in client support environment as well as development environments or consulting. Organized & ability to lead user groups to facilitate development and communications.
  • Excellent verbal, written and interpersonal communication skills required.
  • Ability to work in a high-paced, demanding atmosphere.
  • Excellent customer service skills.
  • Experience in creating, accessing and maintaining confidential information.
  • Must possess a valid driver’s license.
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