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Quality Analyst Representative-Call Center

Tempe, AZ

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Large Health care Services company is seeking a QA Specialist for their call center. This is a fast-paced position supporting a 900+ seat center. 

Duties include:

  • Monitoring calls and scoring reps on metrics, quality, etc.
  • Participating in calibration meetings with management team
  • Working with training to identify and implement new ideas
  • Coaching reps and providing feedback on calls


Job Requirements


  • Ability to learn quickly in a fast-paced environment
  • 2+ years on a Call Center QA position
  • Ability to work flex hours and overtime between 5am-6pm, Monday-Friday
  • Possibility of working from home after training
Apply Now