Congratulations to RemX associate, Shaya Medina, who was named National Staffing Employee of the Year by the American Staffing Association. "This experience has taught me that anything is possible if you put your mind to it...as they say, the sky is the limit!" Click here to read more.

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Questions? 1-888-481-3375

Customer Service Representative

Charlotte, NC

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Description

TYPE: Full Time, Contract to Hire

WHY THIS COMPANY: Our client is a large benefits solution provider. They offer a unique approach to their clients, provide excellent customer service, and thrive in their industry. We are looking for candidates who are eager to grow, develop a career, and be challenged.

DUTIES WILL INCLUDE:

  • Communicate with employees, providers, and clients via phone or email.
  • Refer or escalate calls as needed.
  • Research any issues or concerns.
  • Regularly follow up with clients and members on resolution of issues.
  • Document all inquiries following specific guidelines.
  • Make outbound calls as needed.
  • Other duties as needed.

Job Requirements

HOW YOU ARE QUALIFIED:

  • High School diploma or GED equivalent
  • Customer service experience in a high-volume call driven environment
  • Excellent verbal and written communication skills
  • Ability to learn new responsibilities and adjust to changing policies
  • Positive and energetic attitude

WHY RemX: Founded in 2002, RemX Specialty Staffing is a perfect combination of a boutique agency, meeting your specific needs nimbly and with customized solutions, and an industry powerhouse that has the weight of a top 10 industry leader behind it.  Part of the EmployBridge Family of Companies, RemX is able to offer a wide array of opportunities, as well as a benefits package offered immediately to all associates. RemX has completed an exhaustive search for the most favorable benefit options for our valued Associates, which includes: major medical, wellness, dental, vision, term life, and short term disability. We are excited to have you join our team!

Apply Now