Interacts with customers to establish ongoing value added relationships. Manages all aspects of customer relationships through payment of invoices, works with branch customers to solve payment issues to lower branch DSO. become a reliable resource to customer and coworkers on sales order status info, shows initiative by identifying and analyzing problems and proposing acceptable solutions. Receives sales calls, quotes, faxes, emails, and will call orders, provides inventory and pricing information, coordinate with outside sales, billing, warehouse and management customer issues. enters or processes delivery ticket shop orders.